When it comes to selecting the best communication and customer engagement platform for your business, ChatBeacon offers two powerful options: ChatBeacon Cloud and ChatBeacon Installable...
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Okay, so we may not be psychic, but we can definitely read minds. With live chat by ChatBeacon, you can too!
Behold, your very own crystal ball. We call it “peek messaging.” This simple, yet revolutionary feature saves you and your customers valuable time.
With peek messaging, your chat operators can preview what your customers are typing in real-time, before they even press “send.” This gives them the opportunity to prepare their response ahead of time, cutting down chat time significantly. Your customers will marvel at your rapid responses and your operators will love the efficiency. Everyone wins. Everyone, that is, except for your competitors!